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2009 Learning Center Calendar

 

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ANNOUNCEMENTS

call center

 

You don't want to miss the 2009 Call Center Conference. Click here for information and to register

 

Need help deciding which courses to attend? This document categorizes each course into operational tracks!

 

2009 EDUCATION

 

June

 

 

06/03 - Preventing and Addressing Check Losses Workshop

06/03 to 06/05 - 50th Annual Meeting and Convention

06/09 - Strategies For Fueling Growth Webinar

06/11 - Robbery QuickBite

06/11 - Identifying and Listening for Member Needs

06/16 - ACH II TeleCourse

06/18 - RESPA's New Good Faith Estimate & Settlement Statement Webinar

06/22 - Designing a Loan Department that Will Kick Butt & Take Names

06/25 - Compass Leadership Series: Harnessing Harmful Behavior

06/30 - Redefining BD in Community Charters QuickBite

 

 

July

 

07/08 - Repossession and Sale of Collateral QuickBite

07/15 - Social Media Marketing TeleCourse

07/16 - Check Fraud Webinar

07/21 - Death of a Member QuickBite

07/29 - Employment Issues Confronting CU's QuickBite

07/30 - Compass Leadership Series: The Five Leadership Roles

07/30 - Part I - The Practical Implications of the NEW FACTA 312 - Webinar

 

August

 

08/06 - Top 10 IT Security Issues QuickBite

08/06 - New Hire Orientation Webinar

08/11 - FCRA & FDCPA TeleCourse

08/11 - Returned Deposits: Lessen Your Liability Webinar

08/18 & 08/19 - Compliance School

08/19 - Building Members from Indirect Borrowers: Lessons Learned QuickBite

08/25 - Part II - Data Auditing and Testing Techniques for FACTA 312 - Webinar

08/27 - Preventing Elder Fraud QuickBite

08/27 - Compass Leadership Series: Customer Focus

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