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One Hour QuickBite Teleconference

Call Center Lending Opportunities

March 10, 2010

10:00 a.m. to 11:00 a.m. CST

$99.00 per telephone line

Increasing your loan portfolio continues to be a key strategic goal for credit unions everywhere.  And in this day of tight margins, how can that be done in a cost-effective and member-friendly manner?  Utilizing your existing call center can do just that.  In this audio conference, learn ways to take advantage of this member-facing channel and hear success stories of methods that have worked for other credit unions.  If you need loans, this session is for you!     

Speaker: Robert Israelite is a Services Product Specialist with CUNA Mutual Group.  During his nine years with the company, he has had the opportunity to work with credit unions from across the country in all asset ranges helping them to develop the cultures and processes that best support their mission and their members.

What You Get For Your Investment:

• 1 hour training session via teleconference that provides a convenient way to train staff.

• No travel expenses or time away from the office which means you save money in your training budget.

Get Connected: It’s as easy as 1 - 2 - 3!
It’s easy and very convenient for you to participate. Here’s how it works…

1. Fill out the information below and submit registration.

2. Prior to the teleconference, you will receive telephone dial-in procedures and PIN number along with handout materials.

3. On the day of the conference gather all the attendees for a mid-morning QuickBite by placing your telephone on speakerphone, distribute copies of the handout material, and enjoy this educational snack!  Questions are welcomed and encouraged!

Cancellation/Payment Policy: Substitutions are always welcome. No-shows and cancellations received five days or less prior to the event will be invoiced for the full registration fee. Please do not send payment; your credit union will be billed. Password information and materials will be e-mailed 48 hours prior to the session.