Supervising a Diverse Workforce QuickBite


CUANM HOME \| LEARNING CENTER \|

Albuquerque Chapter of Credit Unions

Northern NM Chapter of Credit Unions

CPD Online

CUNA Training

CUNA Councils

One Hour QuickBite Teleconference

Supervising a Diverse Workforce

May 11, 2010

10:00 a.m. to 11:00 a.m. CST

$99.00 per telephone line

Being a manager is a difficult job. It has become even more complicated with today’s culturally diverse workforce. Awareness of cultural differences is essential for efficiency and effectiveness. This seminar gives practical tools for balancing diversity and production expectations.

Participants will learn:

How to recognize cultural conflicts – body language and other non-verbal signs
How to give constructive criticism and appropriate praise in a diverse environment
How to balance productivity and cultural sensitivity
To embrace diversity and maintain order

Speaker: Sarah Armstrong was born in Chicago and joined the Peace Corps in 1966 for two years of adventure and self-discovery. But after marrying a Ugandan in 1968 and deciding to live in East Africa, she was launched on a journey through the terror of Idi Amin. After returning from Uganda, she helped to incorporate and served as the first Mayor of Shorter, Alabama. She is the founder and CEO of Sara L. Armstrong Enterprises, which provides speaking, training and consulting services. Sara’s passion is to help everyone, especially women, embrace each other without reservation, enable each other by sharing skills and experiences, and empower each other to set positive goals and take action.

What You Get For Your Investment:

1 hour training session via teleconference that provides a convenient way to train staff.
No travel expenses or time away from the office which means you save money in your training budget.

Get Connected: It’s as easy as 1 - 2 - 3!
It’s easy and very convenient for you to participate. Here’s how it works…

Fill out the information below and submit registration.
Prior to the teleconference, you will receive telephone dial-in procedures and PIN number along with handout materials.
On the day of the conference gather all the attendees for a mid-morning QuickBite by placing your telephone on speakerphone, distribute copies of the handout material, and enjoy this educational snack! Questions are welcomed and encouraged!

Cancellation/Payment Policy: Substitutions are always welcome. No-shows and cancellations received five days or less prior to the event will be invoiced for the full registration fee. Please do not send payment; your credit union will be billed. Password information and materials will be e-mailed 48 hours prior to the session.