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Albuquerque Chapter of Credit Unions

Northern NM Chapter of Credit Unions

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CUNA Training

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Teller Regs TeleCourse

February 04, 2010
10:00 a.m. – 12:00 p.m. CDT

What You Will Learn:

This program focuses on the key, essential skills and behaviors a teller must master in order to achieve excellence.  The session will explore what a teller must do to develop and maintain an enviable reputation with both the member and staff at the credit union.  Emphasis is placed on what to do and what not to do.  Participants will learn and be reminded about topics such as dress code, dependability & member service, plus critical steps to balancing, being accurate, following procedure and adhering to policies.  

Speaker: Honey Shelton Reed brings the best of both worlds to her speaking and training engagements.  She has 25 years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with First Victoria National Bank.  Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented.  Her depth of knowledge, enthusiasm, and compelling personality have left her lasting mark on InterAction Training, the firm she founded in 1983.

Get Connected: It’s as easy as 1 - 2 - 3

1. Fill out the information below and submit registration.

2. Prior to the conference, you will receive a special instruction sheet outlining the computer login and telephone dial-in procedures, your password, a specific toll-free telephone number and handout materials.

3. On the day of the conference gather all the attendees around your computer and speakerphone, distribute copies of the handout material, and enjoy the conference.

Cancellation/Payment Policy: Substitutions are always welcome. No-shows and cancellations received five days or less prior to the event will be invoiced for the full registration fee. Please do not send payment; your credit union will be billed. Password information and materials will be e-mailed 48 hours prior to the session.