Preventing Losses Webinar


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Preventing Losses on the Frontline & in the Call Center Webinar

June 23, 2010
1:00 p.m. – 2:30 p.m. MST

$159 Webinar Only

$159 CD Only

$179 Webinar and CD

Social engineering involves manipulating people to divulge confidential information for the purpose of information gathering, fraud, or computer system access.

Has your credit union lost money to someone pretending to be a member?

Financial institutions across the country prepared for the Identity Theft Red Flag Regulations. Now learn the one area where the regulations missed in the real world! Using social engineering concepts, a criminal can contact your institution in person, via the Internet, or through your call center. Risk management professionals need to know how these criminals work and how to prepare their staff ahead of time.

Today’s “social engineers” work for organized crime, gangs, or their own benefit. This fast-paced program will focus on the information identity thieves have before they call your credit union and the exact information they want from you! Learn how criminals target you and your credit union when seeking information or financial rewards. Understand how to question a person so that you can determine if they are your member or a thief. Several successful fraudulent attempts will be demonstrated to show how even you can lose your identity to a skilled criminal.

HIGHLIGHTS

Learn the six key pieces of information needed to steal someone's identity
The one Internet site your credit union needs to review weekly
Publications you need to read to protect your credit union
Learn the bulletin boards used to pass information about your credit union to the world
How criminals learn your policies and procedures

Presenter: Barry Thompson, Thompson Consulting Group, LLC
Barry Thompson is an international speaker, trainer, consultant, and writer.He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups.

Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft for the United Nations Credit Union; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over three decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels.

Get Connected: It’s as easy as 1 - 2 - 3

Fill out the information below and submit registration.
Prior to the conference, you will receive a special instruction sheet outlining the computer login and telephone dial-in procedures, your password, a specific toll-free telephone number and handout materials.
On the day of the conference gather all the attendees around your computer and speakerphone, distribute copies of the handout material, and enjoy the conference.

Cancellation/Payment Policy: Substitutions are always welcome. No-shows and cancellations received five days or less prior to the event will be invoiced for the full registration fee. Please do not send payment; your credit union will be billed. Password information and materials will be e-mailed 48 hours prior to the session.