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Handling Return Items: Checks/Share Drafts, Imaged, ACH Webinar

May 19, 2010
1:00 p.m. – 2:30 p.m. MST

$159 Webinar Only

$159 CD Only

$179 Webinar and CD

Electronic-payment-transaction volume exceeded traditional paper check/share draft transaction volume for the first time in 2006.  The payments industry has seen a shift from clearly-defined payment channels and mechanisms to mostly electronic payments.  While the payment channels exist, it can be challenging for credit union staff to recognize how the payment arrived:  check/share draft or ACH.  This session will provide information on the “new” payments we are seeing; assist in identifying payment origination; and provide guidance on the rules and regulations that apply to various types of electronic debits.

HIGHLIGHTS

• Overview of Check 21 and ACH check conversion
• Learn how a paper check/share draft becomes a substitute check or an ACH debit
• Tips on how to recognize the payment application used to collect the check/share draft
• How to return substitute checks and ACH debits
• Dealing with member questions related to substitute checks or ACH debits

Presenter: Shelly Simpson, AAP, EPCOR
Shelly Simpson, AAP, joined EPCOR following an 11-year career with the Federal Reserve Bank of Kansas City.  As EPCOR’s Payments Education Assistant Director, she designs and conducts education programs in support of ACH, cards, and checks to over 2,300 financial institutions and corporate members.  Shelly presents at regional and national industry conferences as an ACH payments expert and received her Accredited ACH Professional designation in October 2006.  She holds a Bachelor’s degree in Business Education and is an active member on the AAP Blue Ribbon Panel and a NACHA Rules Workgroup.

Get Connected: It’s as easy as 1 - 2 - 3

1. Fill out the information below and submit registration.

2. Prior to the conference, you will receive a special instruction sheet outlining the computer login and telephone dial-in procedures, your password, a specific toll-free telephone number and handout materials.

3. On the day of the conference gather all the attendees around your computer and speakerphone, distribute copies of the handout material, and enjoy the conference.

Cancellation/Payment Policy: Substitutions are always welcome. No-shows and cancellations received five days or less prior to the event will be invoiced for the full registration fee. Please do not send payment; your credit union will be billed. Password information and materials will be e-mailed 48 hours prior to the session.