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Head Teller Development: You're the New Head Teller, Now What? Webinar

August 19, 2010
1:00 p.m. – 2:30 p.m. MST

$159 Webinar Only

$159 CD Only

$179 Webinar and CD

 

Congratulations on becoming the new head teller!  The head teller position brings new responsibilities and leadership.  You can increase professionalism, productivity, and your bottom-line by learning how to bring out the best in yourself and your staff.  This program will enhance your understanding of your work and leadership style, including how to effectively delegate tasks, how to conduct performance reviews, and much more. 

 

HIGHLIGHTS

    • Determining your personal work style to help you become a strong supervisor
    • Interviewing future employees – how to interview for insight not just information
    • How to conduct performance reviews to make them objective and motivational
    • Time management techniques for managing people, projects, and priorities
    • Effectively delegating tasks
    • Elements of goal setting for your team
    Presenter: Ann Brode, Brode Consulting Services, Inc. Ann Brode began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management.  Ann is a well-respected presenter and has spoken to audiences across the country for 22 years.  She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools.  Ann is the author of The Bank Deposit Documentation Manual for Front-Line Personnel, published by Bankers Publishing Company, and is well represented in numerous industry publications.

     

     

    Get Connected: It’s as easy as 1 - 2 - 3

    1. Fill out the information below and submit registration.

    2. Prior to the conference, you will receive a special instruction sheet outlining the computer login and telephone dial-in procedures, your password, a specific toll-free telephone number and handout materials.

    3. On the day of the conference gather all the attendees around your computer and speakerphone, distribute copies of the handout material, and enjoy the conference.

     

    Cancellation/Payment Policy: Substitutions are always welcome. No-shows and cancellations received five days or less prior to the event will be invoiced for the full registration fee. Please do not send payment; your credit union will be billed. Password information and materials will be e-mailed 48 hours prior to the session.

    Credit Union Name

    City State Zip

    Contact Person Phone Number

    Email   

    $159.00 Webinar Only, per telephone connection

    $159.00 CD Only

    $179.00 Webinar and CD